lt89's Privacy Policy
lt89's complete and transparent policy on how your personal information is collected, stored, and kept secure is described here.
This privacy policy was last updated in 2026. By using the lt89 platform, you will be considered to have read and agreed to all the terms of this policy. If any changes are made, we will notify you at your registered email address.
1. Introduction
About This Policy
lt89 is a trusted online casino and betting platform operated for users in Bangladesh. Your privacy is very important to us. This privacy policy ("Policy") describes how lt89 collects, uses, discloses, and protects your personal information.
This policy applies to the lt89 website (https://lt89.cam), its mobile version, and all related services. If you use our services, it will be assumed that you have read this policy and agreed to its terms.
lt89 never sells your information to third parties. We use only the information necessary to operate and improve our services.
2. Information Collection
Information Collected at Registration
When you open an account at lt89, we collect the following information:
- Full name
- Date of birth (for age verification — for those aged 21 and above only)
- Email address
- Preferred currency and country
- Username and password
Identity Verification (KYC)
To ensure secure services and prevent fraudulent activity, lt89 conducts identity verification (KYC — Know Your Customer) processes in certain situations. The following documents may be requested during this process:
- Copy of National Identity Card (NID) or passport
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method (bKash, Nagad, Rocket, bank account)
These documents are used solely for verification purposes and are stored on servers protected by SSL encryption.
Automatically Collected Information
Certain information is collected automatically when you use our site, such as:
- IP address and device information
- Browser type and version
- Cookie and session data
- Site access time and page visit information
- Referrer URL
This information is used to improve site performance, ensure security, and enhance the user experience.
3. Use of Information
How We Use Your Information
lt89 uses the information collected for the following purposes:
- Creating, managing, and securing accounts
- Processing deposits and withdrawals and maintaining transaction history
- Age and identity verification (confirming users are 21+)
- Providing bonuses and promotional offers
- Providing 24/7 customer support in Bengali
- Detecting and preventing fraud, money laundering, and irregular activity
- Implementing responsible gambling policies
- Improving platform performance and user experience
- Sending relevant service-related emails or notifications (with your consent)
We never sell, rent, or exchange your information with third parties.
4. Information Sharing
Sharing Information with Third Parties
lt89 may share information with third parties in limited situations and only where necessary. These situations are:
- Payment processors: Minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and bank transfer.
- Identity verification services: Information required to conduct the KYC process.
- Technology service providers: For site hosting, security, and performance monitoring.
- Legal obligations: In response to a court order or a lawful request from a government authority.
All third parties we work with are bound to protect confidentiality and follow our guidelines.
What We Never Do
- Your information is never sold or rented to advertising networks.
- Your information is never shared with third parties for marketing purposes without your consent.
- Your financial information is never disclosed to any party unnecessarily.
5. Cookie Policy
Cookies and Similar Technologies
lt89 uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your browsing experience.
We use the following types of cookies:
- Essential cookies: Essential for the basic functionality of the site — maintaining login sessions, security tokens, and so on.
- Functional cookies: To remember your preferences (language, display settings).
- Analytics cookies: For monitoring and improving site usage — data is collected anonymously.
You can disable cookies at any time from your browser settings, though this may limit some functionality of the site.
6. Data Security
Security Measures
lt89 has implemented industry-standard technical and organizational security measures to protect your information. Our security framework includes:
- 256-bit SSL encryption technology for all data transmission
- Advanced encryption algorithms for storing sensitive information
- Server hosting in secure data centers
- Regular security audits and monitoring
- Two-factor authentication for account access (where applicable)
- Restricted employee access — only authorized personnel can view information
- Active operation of fraud detection systems
While we strive to ensure the highest level of security, no data transmission over the internet is 100% secure. Therefore, you are also advised to keep your password confidential and use a strong password.
7. Data Retention
How Long Information Is Retained
lt89 retains your information only for as long as it is necessary or legally required. Generally:
- Active account information: Retained for as long as the account remains active.
- Closed account information: Retained from the date of closure for the applicable legal retention period.
- Financial transaction records: Retained for a set period to meet accounting and legal obligations.
- KYC documents: Retained only for as long as necessary after verification is complete.
Once the specified period has passed, your information will be securely deleted or anonymized.
8. Your Rights
User Rights Regarding Information
As a user of lt89, you have the following rights regarding your own information:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to request correction of inaccurate or outdated information.
- Right to erasure: The right to request deletion of your information in certain circumstances.
- Right to restrict processing: The right to request that your information be used in a limited way for certain purposes.
- Right to opt out of marketing: The right to withdraw from promotional communications at any time.
- Right to data portability: The right to request your information in a structured format.
To exercise these rights, contact us at [email protected] or through 24/7 live chat. We will respond to your request as promptly as possible.
9. Protection of Minors
Privacy of Minors
lt89 is a platform strictly operated for those aged 21 and above. We do not knowingly collect any personal information from individuals under the age of 21.
If it comes to our attention that a minor has registered on our platform, we will immediately close their account and delete all collected information.
If you believe a minor is using our services, please contact us.
10. Policy Changes
Privacy Policy Updates
lt89 reserves the right to change or update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a clear announcement on the main page of the website
- Updating the date of the change on this page
If you continue using our services after the changes, it will be assumed that you agree with the updated policy.
We recommend that you review this page regularly to stay informed about the latest information.
11. Contact
Privacy Contact
Contact us with any questions, concerns, or requests to exercise your rights regarding this privacy policy:
lt89 values your privacy above all else. Our SSL encryption and fair play policy ensure that every transaction and personal information you share is completely secure. lt89 is always by your side for safe and responsible entertainment.