🛡️ Responsible Gaming Policy

lt89 Responsible Gaming —
Your safety is our priority

lt89 believes that enjoyable gaming is only possible when it is done in a controlled and mindful way. This platform ensures a fully safe and responsible environment for users aged 21 and above.

Why is responsible gaming important?

Online casino and betting are exciting forms of entertainment. But like any form of entertainment, responsible participation is essential. lt89 always wants our users to play with enjoyment — free from pressure or harm.

Many people in Bangladesh enjoy online gaming for entertainment. But in some cases, gaming can become a habit and affect personal or family life. That is why lt89 places the highest importance on responsible gaming.

On our platform you can set your own playing limits, take a temporary break when needed, and access support at any time. We want every session you have to be enjoyable and controlled.

⚠️ Important: lt89 is for users aged 21 and above only. Use of this platform by minors is strictly prohibited. If you believe a minor is using this site, please contact us immediately.

Core principles of responsible gaming

  • Play for entertainment, not as a way to earn money
  • Do not increase your bets trying to recover lost money
  • Set a fixed time limit and budget each day
  • Prioritise spending time with family and friends
  • Never bet with borrowed money
  • Do not play when under stress or feeling depressed
  • Do not play after consuming drugs or alcohol

Our protection tools

Set deposit limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this protection helps you make more careful decisions.

Time-out (temporary break)

If you feel you need a break, you can take a time-out for anywhere from 24 hours to 30 days. While a time-out is active, your account will be fully locked and no betting or deposits will be possible.

Self-Exclusion

If you are experiencing long-term problems, choose the self-exclusion option. You can exclude yourself from the platform for 6 months, 1 year, or permanently. Once self-exclusion is active, reactivating your account is not straightforward — it is a serious and effective protection measure.

Session time limit

Set a maximum time limit for each gaming session. Once the set time has passed, you will be automatically notified and the session will end automatically if needed. This is an effective way to prevent spending too much time gaming.

Activity history review

You can view a detailed history of all your bets, deposits, and withdrawals at any time. Analyse your own gaming patterns and change habits when needed. Transparency is the foundation of responsible gaming.

24/7 Bangla Support

lt89's support team is available in Bangla 24 hours a day, 7 days a week. If you have any problems or concerns about gaming, contact us directly via live chat. Our trained team is always ready to give you the right guidance.

21+ age verification and minor protection

lt89 strictly ensures that only users aged 21 and above can participate on this platform. Age verification is mandatory at registration, and our team may request additional identification at any time.

To keep family members away from online gaming, keep password protection enabled on your device. Use parental control software on your computer or mobile so that children and teenagers cannot access sites of this type.

  • Age verification at registration is mandatory
  • Suspicious accounts are closed immediately
  • Use a password lock on your device
  • Keep your account details out of reach of children
  • Withdrawals are held if identification is not provided

Age limit confirmation

21+ only

This platform is for adults aged 21 and above only. Participation by minors is strictly prohibited, and any violation of this rule will result in the account being cancelled immediately.

Assess your own gaming habits

Ask yourself the questions below. If you answer "yes" to more than one, consider seeking help.

Do you often spend more than your budget on betting and regret it afterwards?

Do you feel the urge to bet more to try to recover money you have lost?

Do you hide your gaming habits from family or friends?

Have you repeatedly tried to stop gaming but failed?

Are you spending time gaming while neglecting work, studies, or family responsibilities?

Are you taking out loans or borrowing money from others to cover gaming costs?

If you answered "yes" to any of the questions above, contact the lt89 support team immediately or activate a time-out or self-exclusion. Asking for help is a sign of strength, not weakness.

How do you set limits?

  • 1

    Log in to your account

    Sign in to your lt89 account and go to the "Account Settings" section.

  • 2

    Open the "Responsible Gaming" section

    In settings, select the "Responsible Gaming" option.

  • 3

    Choose your preferred limit or break

    Select the option you prefer from deposit limit, session time, time-out, or self-exclusion.

  • 4

    Confirm and save

    Confirm the limits you have set. Protection limits take effect immediately.

  • 5

    Contact support if needed

    If you have trouble with any step, chat with us in Bangla via 24/7 live chat.

Benefits of setting limits

  • Deposit limit: prevents unnecessary spending
  • Session time limit: avoids prolonged gaming
  • Loss limit: automatic break when losses exceed a set amount
  • Time-out: the freedom to take a break at any moment
  • Self-exclusion: a complete long-term break

Remember: while lowering a protection limit takes effect immediately, increasing one requires a minimum 24-hour wait. This is for your own protection.

Need help? We are here for you

A gaming problem is a health issue, not something to be ashamed of. lt89 is committed to providing you with the right support.

Live chat support

24/7 live chat service in Bangla. Get an immediate response to any question or issue related to responsible gaming. Our trained team will understand your situation and give you the right advice.

Contact by email

You can send a self-exclusion or account closure request by email. We will process your request in a timely manner. Email: [email protected]

Professional support

Gaming addiction is a treatable condition. lt89 always advises seeking help from a mental health professional or counsellor when needed. Have an open conversation with family and friends.

Common Questions and Answers

Go to your account settings and select self-exclusion from the "Responsible Gaming" section. Choose one of the options — 6 months, 1 year, or permanent — and confirm. Self-exclusion takes effect immediately. For further help, contact our 24/7 live chat.

Yes, but while lowering a limit takes effect immediately, increasing it requires a minimum 24-hour waiting period. This delay is intentional to prevent impulsive decisions.

A time-out is a temporary break — your account is locked for 24 hours to 30 days, then unlocks automatically. Self-exclusion is a long-term solution — your account is closed for 6 months or permanently, and even after the period ends, extra steps are required to reactivate it.

No. lt89 is for users aged 21 and above only. Age verification is mandatory at registration. Anyone who registers with false information will have their account and all deposited funds cancelled.

First, contact lt89's 24/7 live chat support — we will help you activate self-exclusion or a time-out. You should also talk to family or trusted friends, and seek advice from a mental health professional if needed.

lt89's support team is specially trained in responsible gaming. They can identify issues, guide you in using the right tools, and direct you toward professional help when needed. Our goal is not just to provide games, but to ensure a safe and enjoyable experience.

Enjoy safely — with lt89

Play responsibly and enjoy lt89's extensive game library. Cricket betting, slots, or live casino — everything is now at your fingertips. Check our FAQ for any questions.